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Refund & Return Policy

Last Updated: June 26th, 2024

Returns

Unopened Products

For UNOPENED products, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Opened Products

For OPENED products, they can only qualify for a return if there is a quality issue with the product itself. If you believe your product has quality issues, please email [email protected] and include a photo and description of the issue you are having with the product. We will then respond to let you know if it qualifies to be eligible for a refund, return, and/or exchange.

You can always contact us for any return question including the status of a return at [email protected].

Other Restrictions

We’re sorry, but we cannot accept returns on:

Gift cards
Clearance items
Items sold on 3rd party websites such as Amazon, Etsy, or eBay.

Packaging and Shipping Your Return

Please package your return in the original box, if you have it, and send it to:

BeardosBirdseed.com Returns
7405 Old 2nd Street
Julian, NC 27283

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.